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Please contact the university support :
Please contact the university support :


* '''ULB:''' [mailto:support@ulb.ac.be support@ulb.ac.be] or [https://support.ulb.be/web/support/otrs ULB Support portal]
* '''ULB:''' [mailto:support@ulb.be support@ulb.be] or [https://support.ulb.be/web/support/otrs ULB Support portal]
* '''VUB:''' [mailto:helpdesk@vub.ac.be helpdesk@vub.ac.be] or [http://vub.service-now.com/ VUB Support portal]
* '''VUB:''' [mailto:helpdesk@vub.be helpdesk@vub.be] or [http://vub.service-now.com/ VUB Support portal]


= Upcoming Change =
= Configuration =
 
ULB/VUB are switching to Microsoft as mail provider.
 
* '''VUB:''' All users have been migrated
* '''ULB:''' Migration to Office 365 is ongoing, IMAP & POP connections will be soon deprecated you need to use OWA protocol instead.


* Find [https://support.ulb.be/-/supported_clients_fr/1.8 here] available software supported for '''ULB''' mail.
= Configure OWA protocol =


= Configuration =
== Linux ==


=='''ULB mail client information :''' ==
'''Note : Thunderbird 148+ support EWS protocol if you have Thunderbird version 148 or above the OWL plugin is no longer needed, just select EWS as account type when you configure your account.'''


IMAP configuration :
* First you need to remove your current IMAP or POP ULB mail account, go to the account options -> '''Edit''' -> '''Account Settings''' :


* '''IMAP server address :''' <code>outlook.office365.com</code>
[[Image:Thunderbird_OWA_setup_01.png]]
* '''IMAP server port :''' <code>993</code>
* '''IMAP server security protocol :''' <code>SSL/TLS</code>
* '''IMAP server user name :''' <code>surname.name@ulb.be</code>
* '''IMAP server authentication method :''' <code>normal password</code>


SMTP configuration :
* Select your ULB mail account then click on '''Account Options''' -> '''Remove Account''' :


* '''SMTP server address :''' <code>smtp.office365.com</code>
[[Image:Thunderbird_OWA_setup_02.png]]
* '''SMTP server port :''' <code>587</code>
* '''SMTP server security protocol :''' <code>STARTTLS</code>
* '''SMTP server user name :''' <code>surname.name@ulb.be</code>
* '''SMTP server authentication method :''' <code>normal password</code>


=='''VUB mail client information :'''==
* Tick '''Remove message data''' and click on '''Confirm''' :


IMAP configuration :
[[Image:Thunderbird_OWA_setup_03.png]]


* '''IMAP server address :''' <code>outlook.office365.com</code>
* Go to '''Add-ons''' :
* '''IMAP server port :''' <code>993</code>
* '''IMAP server security protocol :''' <code>SSL/TLS</code>
* '''IMAP server user name :''' <code>netid@vub.be</code>
* '''IMAP server authentication method :''' <code>normal password</code>


SMTP configuration :
[[Image:Thunderbird_OWA_setup_04.png]]


* '''SMTP server address :''' <code>smtp.office365.com</code>
* On the search field type "OWL" and press enter :
* '''SMTP server port :''' <code>587</code>
* '''SMTP server security protocol :''' <code>STARTTLS</code>
* '''SMTP server user name :''' <code>netid@vub.be</code>
* '''SMTP server authentication method :''' <code>normal password</code>


----
[[Image:Thunderbird_OWA_setup_05.png]]


Please find the old parameters to set-up an IMAP connection to the ULB mail server, note that this access will be soon deprecated.
* Click on '''Add to Thunderbird''' :


'''ULB mail client information for ULB server (@ulb.ac.be addresses) :'''
[[Image:Thunderbird_OWA_setup_06.png]]


IMAP configuration :
* Go back to '''Add-ons''' ('''Tools''' -> '''Add-ons''') click on the tree dots then on '''Preferences''' :


* '''IMAP server address :''' <code>imap.ulb.ac.be</code>
[[Image:Thunderbird_OWA_setup_07.png]]
* '''IMAP server port :''' <code>993</code>
* '''IMAP server security protocol :''' <code>SSL/TLS</code>
* '''IMAP server user name :''' <code>your netid</code>
* '''IMAP server authentication method :''' <code>normal password</code>


SMTP configuration :
* Then fill your account information on this screen then press '''Create account''' :


* '''SMTP server address :''' <code>smtp.ulb.ac.be</code>
[[Image:Thunderbird_OWA_setup_08.png]]
* '''SMTP server port :''' <code>587</code>
* '''SMTP server security protocol :''' <code>STARTTLS</code>
* '''SMTP server user name :''' <code>your netid</code>
* '''SMTP server authentication method :''' <code>normal password</code>


----
* '''Your Name :''' John Doe
* '''Your email address :''' <code>john.doe@ulb.be</code>
* '''Your username :''' <code>john.doe@ulb.be</code>
* '''Your password :''' <code>your ULB office 365 password</code>
* '''Webmail page :''' <code>https://outlook.office.com/mail/inbox</code>


= Thunderbird 78 connection workaround =
* Click on '''Create account''' to complete the configuration.


Starting from Thunderbird 78 Mozilla disabled TLS connections version 1.0 & 1.1 by default, you need to enable it in order to connect with the ULB server.
== Mac ==


* '''Linux'''
* Microsoft Outlook is recommended but you can use the Mail app on Mac OS X or Thunderbird with OWL.
**If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on <code>ALT+F</code> to show the menus and go to <code>Edit > Preferences</code>.
**Scroll down to the <code>Config Editor</code> and open it.
**Click on <code>I accept the risk</code>.
**Search for <code>security.tls.version.min</code> and change the value to <code>1</code>.
**Restart Thundebird and configure your account.


* '''MAC'''
== Windows ==
**If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on <code>COMMAND+F</code> to show the menus and go to <code>Thundebird > Preferences</code>.
**Scroll down to the <code>Config Editor</code> and open it.
**Click on <code>I accept the risk</code>.
**Search for <code>security.tls.version.min</code> and change the value to <code>1</code>.
**Restart Thundebird and configure your account.


* '''Windows'''
* Microsoft Outlook is recommended but you can use Thunderbird with OWL.
**If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on <code>ALT+F</code> to show the menus and go to <code>Tools > Options</code>.
**Scroll down to the <code>Config Editor</code> and open it.
**Click on <code>I accept the risk</code>.
**Search for <code>security.tls.version.min</code> and change the value to <code>1</code>.
**Restart Thundebird and configure your account.

Latest revision as of 12:10, 10 April 2026

Support

We are not in charge of the emails servers. Please contact the university support :

Configuration

Configure OWA protocol

Linux

Note : Thunderbird 148+ support EWS protocol if you have Thunderbird version 148 or above the OWL plugin is no longer needed, just select EWS as account type when you configure your account.

  • First you need to remove your current IMAP or POP ULB mail account, go to the account options -> Edit -> Account Settings :

  • Select your ULB mail account then click on Account Options -> Remove Account :

  • Tick Remove message data and click on Confirm :

  • Go to Add-ons :

  • On the search field type "OWL" and press enter :

  • Click on Add to Thunderbird :

  • Go back to Add-ons (Tools -> Add-ons) click on the tree dots then on Preferences :

  • Then fill your account information on this screen then press Create account :

  • Your Name : John Doe
  • Your email address : john.doe@ulb.be
  • Your username : john.doe@ulb.be
  • Your password : your ULB office 365 password
  • Webmail page : https://outlook.office.com/mail/inbox
  • Click on Create account to complete the configuration.

Mac

  • Microsoft Outlook is recommended but you can use the Mail app on Mac OS X or Thunderbird with OWL.

Windows

  • Microsoft Outlook is recommended but you can use Thunderbird with OWL.
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