Mail: Difference between revisions

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* '''VUB:''' Contact our support team ([mailto:support-iihe@ulb.ac.be support-iihe@ulb.ac.be]) to help you with the migration process.
* '''VUB:''' Contact our support team ([mailto:support-iihe@ulb.ac.be support-iihe@ulb.ac.be]) to help you with the migration process.
* '''ULB:''' No switch at the moment
* '''ULB:''' No switch at the moment
= Configuration =
ULB mail client information :
* '''Mail address :''' <code>surname.name@ulb.ac.be</code>
IMAP configuration :
* '''IMAP server address :''' <code>imap.ulb.ac.be</code>
* '''IMAP server port :''' <code>993</code>
* '''IMAP server security protocol :''' <code>SSL/TLS</code>
* '''IMAP server user name :''' <code>your netid</code>
* '''IMAP server authentication method :''' <code>normal password</code>
SMTP configuration :
* '''SMTP server address :''' <code>smtp.ulb.ac.be</code>
* '''SMTP server port :''' <code>587</code>
* '''SMTP server security protocol :''' <code>STARTTLS</code>
* '''SMTP server user name :''' <code>your netid</code>
* '''SMTP server authentication method :''' <code>normal password</code>
= Thunderbird 78 connection workaround =
Starting from Thunderbird 78 Mozilla disabled TLS connections version 1.0 & 1.2 by default, you need to enable it in order to connect with the ULB server.
* '''Windows'''
**If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on <code>ALT+F</code> to show the menus and go to <code>Tools > Options</code>.
**Scroll down to the <code>Config Editor</code> and open it.
**Click on <code>I accept the risk</code>.
**Search for <code>security.tls.version.min</code> and change the value to <code>1</code>.
**Restart Thundebird and configure your account.
* '''Linux'''
**If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on <code>ALT+F</code> to show the menus and go to <code>Edit > Preferences</code>.
**Scroll down to the <code>Config Editor</code> and open it.
**Click on <code>I accept the risk</code>.
**Search for <code>security.tls.version.min</code> and change the value to <code>1</code>.
**Restart Thundebird and configure your account.
* '''MAC'''
**If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on <code>ALT+F</code> to show the menus and go to <code>Edit > Preferences</code>.
**Scroll down to the <code>Config Editor</code> and open it.
**Click on <code>I accept the risk</code>.
**Search for <code>security.tls.version.min</code> and change the value to <code>1</code>.
**Restart Thundebird and configure your account.

Revision as of 14:01, 30 October 2020

Support

We are not in charge of the emails servers. Please contact the university support :

Upcoming Change

ULB/VUB are switching to Microsoft as mail provider.

  • VUB: Contact our support team (support-iihe@ulb.ac.be) to help you with the migration process.
  • ULB: No switch at the moment

Configuration

ULB mail client information :

  • Mail address : surname.name@ulb.ac.be

IMAP configuration :

  • IMAP server address : imap.ulb.ac.be
  • IMAP server port : 993
  • IMAP server security protocol : SSL/TLS
  • IMAP server user name : your netid
  • IMAP server authentication method : normal password

SMTP configuration :

  • SMTP server address : smtp.ulb.ac.be
  • SMTP server port : 587
  • SMTP server security protocol : STARTTLS
  • SMTP server user name : your netid
  • SMTP server authentication method : normal password

Thunderbird 78 connection workaround

Starting from Thunderbird 78 Mozilla disabled TLS connections version 1.0 & 1.2 by default, you need to enable it in order to connect with the ULB server.

  • Windows
    • If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on ALT+F to show the menus and go to Tools > Options.
    • Scroll down to the Config Editor and open it.
    • Click on I accept the risk.
    • Search for security.tls.version.min and change the value to 1.
    • Restart Thundebird and configure your account.
  • Linux
    • If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on ALT+F to show the menus and go to Edit > Preferences.
    • Scroll down to the Config Editor and open it.
    • Click on I accept the risk.
    • Search for security.tls.version.min and change the value to 1.
    • Restart Thundebird and configure your account.
  • MAC
    • If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on ALT+F to show the menus and go to Edit > Preferences.
    • Scroll down to the Config Editor and open it.
    • Click on I accept the risk.
    • Search for security.tls.version.min and change the value to 1.
    • Restart Thundebird and configure your account.
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