From IIHE Wiki
Support
We are not in charge of the emails servers. Please contact the university support :
- ULB: support@ulb.ac.be or ULB Support portal
- VUB: helpdesk@vub.ac.be or VUB Support portal
Upcoming Change
ULB/VUB are switching to Microsoft as mail provider.
- VUB: All users have been migrated
- ULB: Migration to Office 365 is ongoing, IMAP & POP connections will be soon deprecated you need to use OWA protocol instead.
- Find here available software supported for ULB mail.
Configuration
ULB mail client information for Office 365 server (@ulb.be addresses) :
IMAP configuration :
- IMAP server address :
outlook.office365.com
- IMAP server port :
993
- IMAP server security protocol :
SSL/TLS
- IMAP server user name :
surname.name@ulb.be
- IMAP server authentication method :
normal password
SMTP configuration :
- SMTP server address :
smtp.office365.com
- SMTP server port :
587
- SMTP server security protocol :
STARTTLS
- SMTP server user name :
surname.name@ulb.be
- SMTP server authentication method :
normal password
Please find the old parameters to set-up an IMAP connection to the ULB mail server, note that this access will be soon deprecated.
ULB mail client information for ULB server (@ulb.ac.be addresses) :
IMAP configuration :
- IMAP server address :
imap.ulb.ac.be
- IMAP server port :
993
- IMAP server security protocol :
SSL/TLS
- IMAP server user name :
your netid
- IMAP server authentication method :
normal password
SMTP configuration :
- SMTP server address :
smtp.ulb.ac.be
- SMTP server port :
587
- SMTP server security protocol :
STARTTLS
- SMTP server user name :
your netid
- SMTP server authentication method :
normal password
VUB mail client information :
IMAP configuration :
- IMAP server address :
outlook.office365.com
- IMAP server port :
993
- IMAP server security protocol :
SSL/TLS
- IMAP server user name :
netid@vub.be
- IMAP server authentication method :
normal password
SMTP configuration :
- SMTP server address :
smtp.office365.com
- SMTP server port :
587
- SMTP server security protocol :
STARTTLS
- SMTP server user name :
netid@vub.be
- SMTP server authentication method :
normal password
Thunderbird 78 connection workaround
Starting from Thunderbird 78 Mozilla disabled TLS connections version 1.0 & 1.1 by default, you need to enable it in order to connect with the ULB server.
- Linux
- If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on
ALT+F
to show the menus and go toEdit > Preferences
. - Scroll down to the
Config Editor
and open it. - Click on
I accept the risk
. - Search for
security.tls.version.min
and change the value to1
. - Restart Thundebird and configure your account.
- If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on
- MAC
- If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on
COMMAND+F
to show the menus and go toThundebird > Preferences
. - Scroll down to the
Config Editor
and open it. - Click on
I accept the risk
. - Search for
security.tls.version.min
and change the value to1
. - Restart Thundebird and configure your account.
- If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on
- Windows
- If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on
ALT+F
to show the menus and go toTools > Options
. - Scroll down to the
Config Editor
and open it. - Click on
I accept the risk
. - Search for
security.tls.version.min
and change the value to1
. - Restart Thundebird and configure your account.
- If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on