Mail

Support

We are not in charge of the emails servers. Please contact the university support :

• ULB: support@ulb.ac.be or ULB Support portal
• VUB: helpdesk@vub.ac.be or VUB Support portal

Configure OWA protocol

Linux

Note : For ULB currently the only supported client is Thunderbird with OWL or you need to use the webmail, VUB does not provide currently a solution for Linux..

• First you need to remove your current IMAP or POP ULB mail account, go to the account options -> Edit -> Account Settings :

• Select your ULB mail account then click on Account Options -> Remove Account :

• Tick Remove message data and click on Confirm :

• Go to Add-ons :

• On the search field type "OWL" and press enter :

• Click on Add to Thunderbird :

• Go back to Add-ons (Tools -> Add-ons) click on the tree dots then on Preferences :

• Then fill your account information on this screen then press Create account :

• Your Name : John Doe
• Your email address : john.doe@ulb.be
• Your username : john.doe@ulb.be
• Your password : your ULB office 365 password
• Webmail page : https://outlook.office.com/mail/inbox

• Click on Create account to complete the configuration.

Mac

• Microsoft Outlook is recommended but you can use the Mail app on Mac OS X or Thunderbird with OWL.

Windows

• Microsoft Outlook is recommended but you can use Thunderbird with OWL.