Mail: Difference between revisions

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* '''ULB:''' [mailto:support@ulb.ac.be support@ulb.ac.be]
* '''ULB:''' [mailto:support@ulb.ac.be support@ulb.ac.be]
* '''VUB:''' [mailto:helpdesk@vub.ac.be helpdesk@vub.ac.be]
* '''VUB:''' [mailto:helpdesk@vub.ac.be helpdesk@vub.ac.be] or [http://vub.service-now.com/ VUB Support portal]


= Upcoming Change =
= Upcoming Change =

Revision as of 09:52, 4 June 2021

Support

We are not in charge of the emails servers. Please contact the university support :

Upcoming Change

ULB/VUB are switching to Microsoft as mail provider.

  • VUB: All users have been migrated
  • ULB: Migration to Office 365 is ongoing

Configuration

ULB mail client information for Office 365 server (@ulb.be addresses) :

IMAP configuration :

  • IMAP server address : outlook.office365.com
  • IMAP server port : 993
  • IMAP server security protocol : SSL/TLS
  • IMAP server user name : surname.name@ulb.be
  • IMAP server authentication method : normal password

SMTP configuration :

  • SMTP server address : smtp.office365.com
  • SMTP server port : 587
  • SMTP server security protocol : STARTTLS
  • SMTP server user name : surname.name@ulb.be
  • SMTP server authentication method : normal password

Please find the old parameters to set-up an IMAP connection to the ULB mail server, note that this access will be soon deprecated.

ULB mail client information for ULB server (@ulb.ac.be addresses) :

IMAP configuration :

  • IMAP server address : imap.ulb.ac.be
  • IMAP server port : 993
  • IMAP server security protocol : SSL/TLS
  • IMAP server user name : your netid
  • IMAP server authentication method : normal password

SMTP configuration :

  • SMTP server address : smtp.ulb.ac.be
  • SMTP server port : 587
  • SMTP server security protocol : STARTTLS
  • SMTP server user name : your netid
  • SMTP server authentication method : normal password

VUB mail client information :

IMAP configuration :

  • IMAP server address : outlook.office365.com
  • IMAP server port : 993
  • IMAP server security protocol : SSL/TLS
  • IMAP server user name : netid@vub.be
  • IMAP server authentication method : normal password

SMTP configuration :

  • SMTP server address : smtp.office365.com
  • SMTP server port : 587
  • SMTP server security protocol : STARTTLS
  • SMTP server user name : netid@vub.be
  • SMTP server authentication method : normal password

Thunderbird 78 connection workaround

Starting from Thunderbird 78 Mozilla disabled TLS connections version 1.0 & 1.1 by default, you need to enable it in order to connect with the ULB server.

  • Linux
    • If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on ALT+F to show the menus and go to Edit > Preferences.
    • Scroll down to the Config Editor and open it.
    • Click on I accept the risk.
    • Search for security.tls.version.min and change the value to 1.
    • Restart Thundebird and configure your account.
  • MAC
    • If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on COMMAND+F to show the menus and go to Thundebird > Preferences.
    • Scroll down to the Config Editor and open it.
    • Click on I accept the risk.
    • Search for security.tls.version.min and change the value to 1.
    • Restart Thundebird and configure your account.
  • Windows
    • If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on ALT+F to show the menus and go to Tools > Options.
    • Scroll down to the Config Editor and open it.
    • Click on I accept the risk.
    • Search for security.tls.version.min and change the value to 1.
    • Restart Thundebird and configure your account.