Mail: Difference between revisions
From IIHE Wiki
Jump to navigationJump to search
(→Linux) |
|||
(13 intermediate revisions by the same user not shown) | |||
Line 4: | Line 4: | ||
Please contact the university support : | Please contact the university support : | ||
* '''ULB:''' [mailto:support@ulb.ac.be support@ulb.ac.be] | * '''ULB:''' [mailto:support@ulb.ac.be support@ulb.ac.be] or [https://support.ulb.be/web/support/otrs ULB Support portal] | ||
* '''VUB:''' [mailto:helpdesk@vub.ac.be helpdesk@vub.ac.be] | * '''VUB:''' [mailto:helpdesk@vub.ac.be helpdesk@vub.ac.be] or [http://vub.service-now.com/ VUB Support portal] | ||
= Upcoming Change = | = Upcoming Change = | ||
Line 12: | Line 12: | ||
* '''VUB:''' All users have been migrated | * '''VUB:''' All users have been migrated | ||
* '''ULB:''' | * '''ULB:''' Migration to Office 365 is ongoing, IMAP & POP connections will be soon deprecated you need to use OWA protocol instead. | ||
* Find [https://support.ulb.be/-/supported_clients_fr/1.8 here] available software supported for '''ULB''' mail. | |||
= Configuration = | = Configuration = | ||
'''ULB mail client information :''' | =='''ULB mail client information :''' == | ||
IMAP configuration : | IMAP configuration : | ||
* '''IMAP server address :''' <code> | * '''IMAP server address :''' <code>outlook.office365.com</code> | ||
* '''IMAP server port :''' <code>993</code> | * '''IMAP server port :''' <code>993</code> | ||
* '''IMAP server security protocol :''' <code>SSL/TLS</code> | * '''IMAP server security protocol :''' <code>SSL/TLS</code> | ||
* '''IMAP server user name :''' <code> | * '''IMAP server user name :''' <code>surname.name@ulb.be</code> | ||
* '''IMAP server authentication method :''' <code>normal password</code> | * '''IMAP server authentication method :''' <code>normal password</code> | ||
SMTP configuration : | SMTP configuration : | ||
* '''SMTP server address :''' <code>smtp. | * '''SMTP server address :''' <code>smtp.office365.com</code> | ||
* '''SMTP server port :''' <code>587</code> | * '''SMTP server port :''' <code>587</code> | ||
* '''SMTP server security protocol :''' <code>STARTTLS</code> | * '''SMTP server security protocol :''' <code>STARTTLS</code> | ||
* '''SMTP server user name :''' <code> | * '''SMTP server user name :''' <code>surname.name@ulb.be</code> | ||
* '''SMTP server authentication method :''' <code>normal password</code> | * '''SMTP server authentication method :''' <code>normal password</code> | ||
=='''VUB mail client information :'''== | |||
'''VUB mail client information :''' | |||
IMAP configuration : | IMAP configuration : | ||
Line 54: | Line 54: | ||
* '''SMTP server authentication method :''' <code>normal password</code> | * '''SMTP server authentication method :''' <code>normal password</code> | ||
= Thunderbird 78 connection workaround = | =='''ULB mail client information for ULB server (@ulb.ac.be addresses) :'''== | ||
Please find the old parameters to set-up an IMAP connection to the ULB mail server, note that this access will be soon deprecated. | |||
IMAP configuration : | |||
* '''IMAP server address :''' <code>imap.ulb.ac.be</code> | |||
* '''IMAP server port :''' <code>993</code> | |||
* '''IMAP server security protocol :''' <code>SSL/TLS</code> | |||
* '''IMAP server user name :''' <code>your netid</code> | |||
* '''IMAP server authentication method :''' <code>normal password</code> | |||
SMTP configuration : | |||
* '''SMTP server address :''' <code>smtp.ulb.ac.be</code> | |||
* '''SMTP server port :''' <code>587</code> | |||
* '''SMTP server security protocol :''' <code>STARTTLS</code> | |||
* '''SMTP server user name :''' <code>your netid</code> | |||
* '''SMTP server authentication method :''' <code>normal password</code> | |||
= Configure OWA protocol = | |||
== Linux == | |||
'''Note : Currently the only supported client is Thunderbird with OWL or you need to use the [https://outlook.office.com/mail/inbox webmail]'''. | |||
* First you need to remove your current IMAP or POP ULB mail account, go to the account options -> '''Edit''' -> '''Account Settings''' : | |||
[[Image:Thunderbird_OWA_setup_01.png]] | |||
* Select your ULB mail account then click on '''Account Options''' -> '''Remove Account''' : | |||
[[Image:Thunderbird_OWA_setup_02.png]] | |||
* Tick '''Remove message data''' and click on '''Confirm''' : | |||
[[Image:Thunderbird_OWA_setup_03.png]] | |||
* Go to '''Add-ons''' : | |||
[[Image:Thunderbird_OWA_setup_04.png]] | |||
* On the search field type "OWL" and press enter : | |||
[[Image:Thunderbird_OWA_setup_05.png]] | |||
* Click on '''Add to Thunderbird''' : | |||
[[Image:Thunderbird_OWA_setup_06.png]] | |||
* Go back to '''Add-ons''' ('''Tools''' -> '''Add-ons''') click on the tree dots then on '''Preferences''' : | |||
[[Image:Thunderbird_OWA_setup_07.png]] | |||
* Then fill your account information on this screen then press '''Create account''' : | |||
[[Image:Thunderbird_OWA_setup_08.png]] | |||
* '''Your Name :''' John Doe | |||
* '''Your email address :''' <code>john.doe@ulb.be</code> | |||
* '''Your username :''' <code>john.doe@ulb.be</code> | |||
* '''Your password :''' <code>your ULB office 365 password</code> | |||
* '''Webmail page :''' <code>https://outlook.office.com/mail/inbox</code> | |||
* Click on '''Create account''' to complete the configuration. | |||
== Mac == | |||
* Microsoft Outlook is recommended but you can use the Mail app on Mac OS X or Thunderbird with OWL. | |||
== Windows == | |||
* Microsoft Outlook is recommended but you can use Thunderbird with OWL. | |||
= Thunderbird 78 connection workaround for ULB mailbox (@ulb.ac.be) = | |||
Starting from Thunderbird 78 Mozilla disabled TLS connections version 1.0 & 1.1 by default, you need to enable it in order to connect with the ULB server. | Starting from Thunderbird 78 Mozilla disabled TLS connections version 1.0 & 1.1 by default, you need to enable it in order to connect with the ULB server. | ||
* ''' | * '''Linux''' | ||
**If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on <code>ALT+F</code> to show the menus and go to <code> | **If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on <code>ALT+F</code> to show the menus and go to <code>Edit > Preferences</code>. | ||
**Scroll down to the <code>Config Editor</code> and open it. | **Scroll down to the <code>Config Editor</code> and open it. | ||
**Click on <code>I accept the risk</code>. | **Click on <code>I accept the risk</code>. | ||
Line 65: | Line 139: | ||
**Restart Thundebird and configure your account. | **Restart Thundebird and configure your account. | ||
* ''' | * '''MAC''' | ||
**If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on <code> | **If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on <code>COMMAND+F</code> to show the menus and go to <code>Thundebird > Preferences</code>. | ||
**Scroll down to the <code>Config Editor</code> and open it. | **Scroll down to the <code>Config Editor</code> and open it. | ||
**Click on <code>I accept the risk</code>. | **Click on <code>I accept the risk</code>. | ||
Line 72: | Line 146: | ||
**Restart Thundebird and configure your account. | **Restart Thundebird and configure your account. | ||
* ''' | * '''Windows''' | ||
**If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on <code>ALT+F</code> to show the menus and go to <code> | **If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on <code>ALT+F</code> to show the menus and go to <code>Tools > Options</code>. | ||
**Scroll down to the <code>Config Editor</code> and open it. | **Scroll down to the <code>Config Editor</code> and open it. | ||
**Click on <code>I accept the risk</code>. | **Click on <code>I accept the risk</code>. | ||
**Search for <code>security.tls.version.min</code> and change the value to <code>1</code>. | **Search for <code>security.tls.version.min</code> and change the value to <code>1</code>. | ||
**Restart Thundebird and configure your account. | **Restart Thundebird and configure your account. |
Revision as of 12:09, 4 June 2021
Support
We are not in charge of the emails servers. Please contact the university support :
- ULB: support@ulb.ac.be or ULB Support portal
- VUB: helpdesk@vub.ac.be or VUB Support portal
Upcoming Change
ULB/VUB are switching to Microsoft as mail provider.
- VUB: All users have been migrated
- ULB: Migration to Office 365 is ongoing, IMAP & POP connections will be soon deprecated you need to use OWA protocol instead.
- Find here available software supported for ULB mail.
Configuration
ULB mail client information :
IMAP configuration :
- IMAP server address :
outlook.office365.com
- IMAP server port :
993
- IMAP server security protocol :
SSL/TLS
- IMAP server user name :
surname.name@ulb.be
- IMAP server authentication method :
normal password
SMTP configuration :
- SMTP server address :
smtp.office365.com
- SMTP server port :
587
- SMTP server security protocol :
STARTTLS
- SMTP server user name :
surname.name@ulb.be
- SMTP server authentication method :
normal password
VUB mail client information :
IMAP configuration :
- IMAP server address :
outlook.office365.com
- IMAP server port :
993
- IMAP server security protocol :
SSL/TLS
- IMAP server user name :
netid@vub.be
- IMAP server authentication method :
normal password
SMTP configuration :
- SMTP server address :
smtp.office365.com
- SMTP server port :
587
- SMTP server security protocol :
STARTTLS
- SMTP server user name :
netid@vub.be
- SMTP server authentication method :
normal password
ULB mail client information for ULB server (@ulb.ac.be addresses) :
Please find the old parameters to set-up an IMAP connection to the ULB mail server, note that this access will be soon deprecated.
IMAP configuration :
- IMAP server address :
imap.ulb.ac.be
- IMAP server port :
993
- IMAP server security protocol :
SSL/TLS
- IMAP server user name :
your netid
- IMAP server authentication method :
normal password
SMTP configuration :
- SMTP server address :
smtp.ulb.ac.be
- SMTP server port :
587
- SMTP server security protocol :
STARTTLS
- SMTP server user name :
your netid
- SMTP server authentication method :
normal password
Configure OWA protocol
Linux
Note : Currently the only supported client is Thunderbird with OWL or you need to use the webmail.
- First you need to remove your current IMAP or POP ULB mail account, go to the account options -> Edit -> Account Settings :
- Select your ULB mail account then click on Account Options -> Remove Account :
- Tick Remove message data and click on Confirm :
- Go to Add-ons :
- On the search field type "OWL" and press enter :
- Click on Add to Thunderbird :
- Go back to Add-ons (Tools -> Add-ons) click on the tree dots then on Preferences :
- Then fill your account information on this screen then press Create account :
- Your Name : John Doe
- Your email address :
john.doe@ulb.be
- Your username :
john.doe@ulb.be
- Your password :
your ULB office 365 password
- Webmail page :
https://outlook.office.com/mail/inbox
- Click on Create account to complete the configuration.
Mac
- Microsoft Outlook is recommended but you can use the Mail app on Mac OS X or Thunderbird with OWL.
Windows
- Microsoft Outlook is recommended but you can use Thunderbird with OWL.
Thunderbird 78 connection workaround for ULB mailbox (@ulb.ac.be)
Starting from Thunderbird 78 Mozilla disabled TLS connections version 1.0 & 1.1 by default, you need to enable it in order to connect with the ULB server.
- Linux
- If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on
ALT+F
to show the menus and go toEdit > Preferences
. - Scroll down to the
Config Editor
and open it. - Click on
I accept the risk
. - Search for
security.tls.version.min
and change the value to1
. - Restart Thundebird and configure your account.
- If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on
- MAC
- If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on
COMMAND+F
to show the menus and go toThundebird > Preferences
. - Scroll down to the
Config Editor
and open it. - Click on
I accept the risk
. - Search for
security.tls.version.min
and change the value to1
. - Restart Thundebird and configure your account.
- If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on
- Windows
- If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on
ALT+F
to show the menus and go toTools > Options
. - Scroll down to the
Config Editor
and open it. - Click on
I accept the risk
. - Search for
security.tls.version.min
and change the value to1
. - Restart Thundebird and configure your account.
- If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on