Difference between revisions of "Mail"

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Please contact the university support :
Please contact the university support :


* '''ULB:''' [mailto:support@ulb.ac.be support@ulb.ac.be]
* '''ULB:''' [mailto:support@ulb.ac.be support@ulb.ac.be] or [https://support.ulb.be/web/support/otrs ULB Support portal]
* '''VUB:''' [mailto:helpdesk@vub.ac.be helpdesk@vub.ac.be] or [http://vub.service-now.com/ VUB Support portal]
* '''VUB:''' [mailto:helpdesk@vub.ac.be helpdesk@vub.ac.be] or [http://vub.service-now.com/ VUB Support portal]


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* '''VUB:''' All users have been migrated
* '''VUB:''' All users have been migrated
* '''ULB:''' Migration to Office 365 is ongoing
* '''ULB:''' Migration to Office 365 is ongoing, IMAP & POP connections will be soon deprecated you need to use OWA protocol instead.
 
* Find [https://support.ulb.be/-/supported_clients_fr/1.8 here] available software supported for '''ULB''' mail.


= Configuration =
= Configuration =


'''ULB mail client information for Office 365 server (@ulb.be addresses) :'''
=='''ULB mail client information :''' ==


IMAP configuration :
IMAP configuration :
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* '''SMTP server authentication method :''' <code>normal password</code>
* '''SMTP server authentication method :''' <code>normal password</code>


----
=='''VUB mail client information :'''==
 
Please find the old parameters to set-up an IMAP connection to the ULB mail server, note that this access will be soon deprecated.
 
'''ULB mail client information for ULB server (@ulb.ac.be addresses) :'''


IMAP configuration :
IMAP configuration :


* '''IMAP server address :''' <code>imap.ulb.ac.be</code>
* '''IMAP server address :''' <code>outlook.office365.com</code>
* '''IMAP server port :''' <code>993</code>
* '''IMAP server port :''' <code>993</code>
* '''IMAP server security protocol :''' <code>SSL/TLS</code>
* '''IMAP server security protocol :''' <code>SSL/TLS</code>
* '''IMAP server user name :''' <code>your netid</code>
* '''IMAP server user name :''' <code>netid@vub.be</code>
* '''IMAP server authentication method :''' <code>normal password</code>
* '''IMAP server authentication method :''' <code>normal password</code>


SMTP configuration :
SMTP configuration :


* '''SMTP server address :''' <code>smtp.ulb.ac.be</code>
* '''SMTP server address :''' <code>smtp.office365.com</code>
* '''SMTP server port :''' <code>587</code>
* '''SMTP server port :''' <code>587</code>
* '''SMTP server security protocol :''' <code>STARTTLS</code>
* '''SMTP server security protocol :''' <code>STARTTLS</code>
* '''SMTP server user name :''' <code>your netid</code>
* '''SMTP server user name :''' <code>netid@vub.be</code>
* '''SMTP server authentication method :''' <code>normal password</code>
* '''SMTP server authentication method :''' <code>normal password</code>


----
=='''ULB mail client information for ULB server (@ulb.ac.be addresses) :'''==


'''VUB mail client information :'''
Please find the old parameters to set-up an IMAP connection to the ULB mail server, note that this access will be soon deprecated.


IMAP configuration :
IMAP configuration :


* '''IMAP server address :''' <code>outlook.office365.com</code>
* '''IMAP server address :''' <code>imap.ulb.ac.be</code>
* '''IMAP server port :''' <code>993</code>
* '''IMAP server port :''' <code>993</code>
* '''IMAP server security protocol :''' <code>SSL/TLS</code>
* '''IMAP server security protocol :''' <code>SSL/TLS</code>
* '''IMAP server user name :''' <code>netid@vub.be</code>
* '''IMAP server user name :''' <code>your netid</code>
* '''IMAP server authentication method :''' <code>normal password</code>
* '''IMAP server authentication method :''' <code>normal password</code>


SMTP configuration :
SMTP configuration :


* '''SMTP server address :''' <code>smtp.office365.com</code>
* '''SMTP server address :''' <code>smtp.ulb.ac.be</code>
* '''SMTP server port :''' <code>587</code>
* '''SMTP server port :''' <code>587</code>
* '''SMTP server security protocol :''' <code>STARTTLS</code>
* '''SMTP server security protocol :''' <code>STARTTLS</code>
* '''SMTP server user name :''' <code>netid@vub.be</code>
* '''SMTP server user name :''' <code>your netid</code>
* '''SMTP server authentication method :''' <code>normal password</code>
* '''SMTP server authentication method :''' <code>normal password</code>


= Thunderbird 78 connection workaround =
= Configure OWA protocol =
 
== Linux ==
 
'''Note : Currently the only supported client is Thunderbird with OWL or you need to use the [https://outlook.office.com/mail/inbox webmail]'''.
 
* First you need to remove your current IMAP or POP ULB mail account, go to the account options -> '''Edit''' -> '''Account Settings''' :
 
[[Image:Thunderbird_OWA_setup_01.png]]
 
* Select your ULB mail account then click on '''Account Options''' -> '''Remove Account''' :
 
[[Image:Thunderbird_OWA_setup_02.png]]
 
* Tick '''Remove message data''' and click on '''Confirm''' :
 
[[Image:Thunderbird_OWA_setup_03.png]]
 
* Go to '''Add-ons''' :
 
[[Image:Thunderbird_OWA_setup_04.png]]
 
* On the search field type "OWL" and press enter :
 
[[Image:Thunderbird_OWA_setup_05.png]]
 
* Click on '''Add to Thunderbird''' :
 
[[Image:Thunderbird_OWA_setup_06.png]]
 
* Go back to '''Add-ons''' ('''Tools''' -> '''Add-ons''') click on the tree dots then on '''Preferences''' :
 
[[Image:Thunderbird_OWA_setup_07.png]]
 
* Then fill your account information on this screen then press '''Create account''' :
 
[[Image:Thunderbird_OWA_setup_08.png]]
 
* '''Your Name :''' John Doe
* '''Your email address :''' <code>john.doe@ulb.be</code>
* '''Your username :''' <code>john.doe@ulb.be</code>
* '''Your password :''' <code>your ULB office 365 password</code>
* '''Webmail page :''' <code>https://outlook.office.com/mail/inbox</code>
 
* Click on '''Create account''' to complete the configuration.
 
== Mac ==
 
* Microsoft Outlook is recommended but you can use the Mail app on Mac OS X or Thunderbird with OWL.
 
== Windows ==
 
* Microsoft Outlook is recommended but you can use Thunderbird with OWL.
 
= Thunderbird 78 connection workaround for ULB mailbox (@ulb.ac.be) =


Starting from Thunderbird 78 Mozilla disabled TLS connections version 1.0 & 1.1 by default, you need to enable it in order to connect with the ULB server.
Starting from Thunderbird 78 Mozilla disabled TLS connections version 1.0 & 1.1 by default, you need to enable it in order to connect with the ULB server.

Latest revision as of 12:09, 4 June 2021

Support

We are not in charge of the emails servers. Please contact the university support :

Upcoming Change

ULB/VUB are switching to Microsoft as mail provider.

  • VUB: All users have been migrated
  • ULB: Migration to Office 365 is ongoing, IMAP & POP connections will be soon deprecated you need to use OWA protocol instead.
  • Find here available software supported for ULB mail.

Configuration

ULB mail client information :

IMAP configuration :

  • IMAP server address : outlook.office365.com
  • IMAP server port : 993
  • IMAP server security protocol : SSL/TLS
  • IMAP server user name : surname.name@ulb.be
  • IMAP server authentication method : normal password

SMTP configuration :

  • SMTP server address : smtp.office365.com
  • SMTP server port : 587
  • SMTP server security protocol : STARTTLS
  • SMTP server user name : surname.name@ulb.be
  • SMTP server authentication method : normal password

VUB mail client information :

IMAP configuration :

  • IMAP server address : outlook.office365.com
  • IMAP server port : 993
  • IMAP server security protocol : SSL/TLS
  • IMAP server user name : netid@vub.be
  • IMAP server authentication method : normal password

SMTP configuration :

  • SMTP server address : smtp.office365.com
  • SMTP server port : 587
  • SMTP server security protocol : STARTTLS
  • SMTP server user name : netid@vub.be
  • SMTP server authentication method : normal password

ULB mail client information for ULB server (@ulb.ac.be addresses) :

Please find the old parameters to set-up an IMAP connection to the ULB mail server, note that this access will be soon deprecated.

IMAP configuration :

  • IMAP server address : imap.ulb.ac.be
  • IMAP server port : 993
  • IMAP server security protocol : SSL/TLS
  • IMAP server user name : your netid
  • IMAP server authentication method : normal password

SMTP configuration :

  • SMTP server address : smtp.ulb.ac.be
  • SMTP server port : 587
  • SMTP server security protocol : STARTTLS
  • SMTP server user name : your netid
  • SMTP server authentication method : normal password

Configure OWA protocol

Linux

Note : Currently the only supported client is Thunderbird with OWL or you need to use the webmail.

  • First you need to remove your current IMAP or POP ULB mail account, go to the account options -> Edit -> Account Settings :

Thunderbird OWA setup 01.png

  • Select your ULB mail account then click on Account Options -> Remove Account :

Thunderbird OWA setup 02.png

  • Tick Remove message data and click on Confirm :

Thunderbird OWA setup 03.png

  • Go to Add-ons :

Thunderbird OWA setup 04.png

  • On the search field type "OWL" and press enter :

Thunderbird OWA setup 05.png

  • Click on Add to Thunderbird :

Thunderbird OWA setup 06.png

  • Go back to Add-ons (Tools -> Add-ons) click on the tree dots then on Preferences :

Thunderbird OWA setup 07.png

  • Then fill your account information on this screen then press Create account :

Thunderbird OWA setup 08.png

  • Your Name : John Doe
  • Your email address : john.doe@ulb.be
  • Your username : john.doe@ulb.be
  • Your password : your ULB office 365 password
  • Webmail page : https://outlook.office.com/mail/inbox
  • Click on Create account to complete the configuration.

Mac

  • Microsoft Outlook is recommended but you can use the Mail app on Mac OS X or Thunderbird with OWL.

Windows

  • Microsoft Outlook is recommended but you can use Thunderbird with OWL.

Thunderbird 78 connection workaround for ULB mailbox (@ulb.ac.be)

Starting from Thunderbird 78 Mozilla disabled TLS connections version 1.0 & 1.1 by default, you need to enable it in order to connect with the ULB server.

  • Linux
    • If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on ALT+F to show the menus and go to Edit > Preferences.
    • Scroll down to the Config Editor and open it.
    • Click on I accept the risk.
    • Search for security.tls.version.min and change the value to 1.
    • Restart Thundebird and configure your account.
  • MAC
    • If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on COMMAND+F to show the menus and go to Thundebird > Preferences.
    • Scroll down to the Config Editor and open it.
    • Click on I accept the risk.
    • Search for security.tls.version.min and change the value to 1.
    • Restart Thundebird and configure your account.
  • Windows
    • If you haven't configured an account for now cancel the new account wizard by pressing on "cancel", then press on ALT+F to show the menus and go to Tools > Options.
    • Scroll down to the Config Editor and open it.
    • Click on I accept the risk.
    • Search for security.tls.version.min and change the value to 1.
    • Restart Thundebird and configure your account.